All orders ship with USPS first class or priority mail.
Orders can be tracked from the point of creation to the point of delivery to your doorstep.
As soon as your order ships, you will receive a dispatch notification to your email with the tracking number included. Orders can also be tracked directly via the website here.
We offer free shipping on all orders of $139+
Orders under $139 are charged at a flat rate of $5
Should you wish the extra security of a signature being required at point of delivery, that can be selected during checkout.
For your peace of mind all orders are insured up until the point of scanned delivery by the carrier.
Should an order go missing in transit, it is our responsibility to file any necessary claims.
It is at our discretion as to whether we choose to issue a refund or replace the products.
Once an order is delivered, our insurance cover ends.
We provide complete door to door tracking of orders, including alerts when orders are out for delivery, to allow you to be physically present at the time of delivery.
We accept no responsibility for the carrier leaving mail without your consent or leaving it with any other person. This includes but is not limited to family members, neighbors, building managers, business mailrooms, P.O Boxes, military boxes, UPS stores and so on.
We accept no responsibility for so called delivered but not received orders. We are not responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed.