Free Shipping on Orders Over $139 | Order Before 2 pm Eastern Weekdays for Same Day Shipping

Website Terms & Conditions

By shopping on this website, you agree to all of the terms & conditions set forth. Our terms & conditions apply to all orders placed via our website, via email, by telephone or otherwise.

We reserve the right to change the terms & conditions on this website without prior warning.

We reserve the right to cancel or decline any order.

Great Lakes Coin are not responsible for not responsible for pricing or typography errors related to any products on the website.

Shipping & Insurance

We ship all orders via USPS first class and priority.

Shipping is free on orders of $139 or more and charged at a flat rate of $5 for orders under this value. 

We endeavor to ship all orders placed before 2 pm Eastern, Monday to Friday, the same day. Federal holidays are exempt.

Unforeseen circumstances can result in shipping delays. These can include but are not limited to, staff absence, severe weather & carrier disruptions.

Once an order has shipped, you will receive an automated dispatch notification to your email with the tracking number included.

Tracking numbers can take upto 48 hours to be fully live depending on USPS.

All orders are covered by our own insurance up until the point of scanned delivery by the carrier.

Should you require a signature confirmation at delivery, you can choose the option during check out.

Tracking is provided, included updates when any order is out for delivery, to allow the customer to be physically present at the delivery address.

Great Lakes Coin accepts no responsibility if the carrier leaves the package without your acceptance or agreement, leaves the package without a signature, or leaves the package with anyone other than named recipient. This includes but is not limited to door managers, neighbors, members of your family, business mail rooms, P.O. Boxes, military boxes and so on.

Great Lakes Coin accepts no responsibility for so called delivered but not received packages. We are not responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance cease the moment the package is signed for or left at the specified delivery address.

Once an order has shipped, we have no control over the speed at which it travels, nor the route it may take.

Order Policies, Processing & Payments

By placing an order on the website, your price is immediately locked. Precious metals pricing can be volatile and by placing an order you agree to the displayed pricing. We are not responsible for any fluctuations in prices that occur once orders are locked.

For customers paying by paper check, payment should be mailed within 72 hours of the order being placed. 

Failure to complete payment for an order will result in a termination of service and no further orders being honored.

Please understand that we process orders during business hours extremely quickly. While we will always endeavor to cancel orders as required, it is not always viable or possible to do so. We do not guarantee orders can be canceled and are not responsible for buyers remorse orders.

Fraudulent Orders

We reserve the right to require additional authorization or confirmation for any order placed on our website. 

We reserve the right to cancel, delay or recall from the shipper any order that is suspected as fraudulent.

In the event of a fraudulent or suspected fraudulent order, we reserve the right to submit all records and data, with or without a subpoena, to all law enforcement agencies, banks and credit card issuers for fraud investigation.

Payment Options

We accept all major credit and debit cards, Paypal, GabPay, select cryptocurrencies, paper checks, ACH and bank wires as forms of payment. Cash payments are an option for customers collecting their orders from our store.

We reserve the right to cancel any order at our discretion.

All orders maybe subject to addition KYC protocol.

Credit card orders must adhere to anti fraud checks. Payments may be declined due to billing and shipping discrepancies.

Paper check payments should be post dated within 72 hour of the order being placed.

Cryptocurrency payments are processed via Coinbase exclusively. 

Cash on collection orders should be collected within 48 hours of the order being placed.

Payment Instructions

An invoice and instructions for mailing paper checks will be sent upon completion of your order via the website. 

Checks should be post dated within 72 hours of the order being submitted.

For GabPay users, please ensure the email you enter on the website is the one used for your GabPay account.

GabPay users will receive a copy of their invoice attached to the payment request within the GabPay app.

Incorrect Orders or Missing Items

For orders received with incorrect or missing items, please reach out to us by email at victoria@greatlakescoin.net as soon as possible. Incorrect orders should be reported within 3 business days of the order receipt.

Pricing or Typographical Errors

While we do our best to ensure prices and information on our website are entirely accurate, errors can occur.

Under the circumstances that prices or relevant information is incorrect, Great Lakes Coin retain the right to cancel and refund orders at our discretion.

Due to the volatility of the precious metals market, prices may change without warning. 

General Website Usage & Cookie Policy

Our website uses cookies to help improve the user experience. 

If you would prefer not to receive cookies, you may be able to alter your browser’s configuration to refuse them.

These settings are usually found in the options or preferences menu of your browser. 

Please note that Great Lakes Coin cannot guarantee the browsing experience of customers declining cookies. The website may not function as expected.

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